User Groups 2.1: Noob Morning in America

With a wide variety of new users coming to Linux User Groups (LUGs) for help, LUGs are faced with a somewhat daunting task: The care and feeding of new users. Helping LUGs handle the influx of new users -- and also helping LUGs with outreach. These two facets of user groups -- helping others and doing outreach -- are vital to the success of FOSS. This presentation is a reprise of the talk "User Groups 2.0: Noob Morning in America" that I gave at SCALE 9X, with additional information regarding updates and a how-to in forming a LUG.