Monica is an open source community advocate who loves connecting people to help them and their projects succeed. They have worked on the Community Team at Canonical, and currently serve on the Ubuntu Community Council. Right now, they are bringing their A+ gif game to the Thunderbird project as a contract marketing specialist. Their background is in the humanities, with a degree in Ancient Greek from DePauw University, Maritime Studies from East Carolina, and graduate coursework in history at the University of Alabama (insert obligatory Roll Tide here).

A Southern California native, Monica now lives in Atlanta with her husband and burgeoning collection of watercolor paint, tea, and fountain pens.

Presentations

23x

How You Can Embrace Communications and Community and Learn to Love Reviews

App reviews are an incredible way to help your user community and get valuable feedback for developers. They’re also time-consuming to answer, and time isn’t often something FOSS developers have. Communications staff or volunteers can help tackle this work, but not have the deep knowledge to easily provide answers. Ignoring reviews isn’t an option; what is a project to do?

In this talk, I share insights from how the Thunderbird projects handles reviews for our Android app through collaboration between developers, comms staff, and our support community. We’ll discuss how comms can collaborate with and learn from community support experts to troubleshoot and answer reviews, even in tricky edge cases. Additionally, we’ll go over how to embed comms into your development team in an unobtrusive yet effective way. We’ll even cover what we’ve learned for turning reviews into developer feedback.

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21x

Where Does the Linux Desktop Go from Here?

We'll explore the past, present, and future direction of the Linux desktop ecosystem, covering technologies such as OSTree, Flatpak, and platform libraries (such as libadwaita.) The primary focus of this talk will be the changing model of how Linux native applications are developed, distributed, and consumed. We'll also touch on other improvements to the desktop experience, and share our view for the future.

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