Encapsulating Expertise: Building Cross-Team Automation

Having a plan for automation is key to succeeding in large, complex environments. Automation can take many forms, from shell scripts to purpose-built tools, but to provide real value it has to be usable by more than just the person who originally wrote it.

Personal automation can definitely save time, but sharable automation can free up your whole team, creating a path to self-service tasks throughout your workflows. This talk will discuss features of automation, creating sustainable workflows, and preparing users to adopt automated tasks.